Troubleshooting CommerceHQ Issues

Why do I get the error "Text Area Has Not Been Added"?

Learn how to troubleshoot this frequently asked question from CommerceHQ users.

This happens if you remove or change the text areas/sections in CommerceHQ Settings. To fix this -

1. Go to the Product Settings page in CommerceHQ

 

2. In the "Description Tabs" there must be a "Description" section. If it doesn't exist click the plus sign, name it Description, and then click Save.