Understanding the Tracking Page

What do I do when an order is "Rejected By Risk Control"?

Use this article to better understand how to handle the Aliexpress supplier status, that your order was rejected by risk control.

Orders rejected by risk control are initiated by Aliexpress. You may be able to get more insight on this at the Aliexpress Buyer Service or Customer Service on this page: Help Center.

 

Users can easily locate those orders in the "Supplier Status" filter of the Tracking page by selecting Rejected by Risk Control.

 

If you need to re-order, you can select those orders on the Tracking page, then use the Bulk Action in the upper right corner to "Delete Order IDs".

 

Finally, you can now replace the orders through the Place Orders page again.